About Us

Who We Are

MedStore Online is a United Kingdom–based educational resource dedicated to clear, evidence-informed information about pharmaceuticals, diseases, medications, and pills. Our goal is to help people understand how medicines work, what to expect from treatments, and how to use medications safely.

We do not sell or dispense medicines, provide medical diagnoses, or replace professional care. All content is for educational purposes only and should not be used as a substitute for advice from a qualified healthcare professional.

What We Offer

  • Drug profiles: Mechanisms, common uses, dosing considerations, precautions, and special populations.
  • Side effects and safety: Common and serious adverse effects, warnings, and risk-reduction tips.
  • Interactions insights: Information to help you understand potential drug–drug and drug–food interactions.
  • Pill identifier: Visual and imprint-based guidance to support safe identification of medications.
  • Condition guides: Plain-language overviews of diseases and conditions, including typical treatment options.
  • Safe-use insights: Practical information to prepare for clinical conversations and make informed health decisions.

How We Create and Review Content

Editorial Principles

Our content emphasizes accuracy, clarity, neutrality, and accessibility. We aim to explain complex topics in plain language while preserving essential clinical nuance.

Review Process

Where indicated, articles are reviewed by qualified clinicians to ensure medical relevance and accuracy. We routinely evaluate pages for updates and improvements when new evidence, regulatory changes, or safety alerts emerge.

Sources and Referencing

We synthesize information from peer-reviewed literature, authoritative drug references, regulatory communications, and clinical guidelines. We avoid unsupported claims and strive to reflect the strength and limits of available evidence.

Safety First

  • Educational only: Our content does not replace medical advice, diagnosis, or treatment.
  • Emergencies: If you experience a medical emergency, contact local emergency services immediately.
  • Medication changes: Never start, stop, or change dosage without guidance from a qualified clinician.
  • Child and vulnerable-user safety: Keep all medications out of reach and follow professional instructions precisely.

Who We Serve

We support patients, caregivers, students, and health-curious readers worldwide. Content is written in English and, where possible, aligns with UK terminology and practice while acknowledging that availability and recommendations vary by country.

Ownership and Contact

MedStore Online is owned by Kestra Walker.

Postal address:
IKEA Warrington
910 Europa Boulevard
Westbrook
WARRINGTON
WA5 7TY
United Kingdom

Email: [email protected]

Transparency and Independence

Our editorial content is produced independently. If we accept advertising or sponsorships, such material will be clearly labeled, and sponsors will not influence our editorial decisions.

Accessibility and Inclusivity

We strive for plain-language explanations, define technical terms, and present balanced benefits and risks. We welcome suggestions that can make our content clearer and more inclusive for diverse audiences.

Corrections and Feedback

Your feedback helps us improve. If you spot an error or think something is missing, please contact us by email with details and supporting information. We review credible feedback promptly and update pages when necessary.

Limitations and Disclaimers

  • Not a pharmacy: MedStore Online does not sell, ship, or dispense medications.
  • No endorsements: Mention of a brand or product is informational and not an endorsement.
  • No warranties: Information is provided for educational purposes “as is.” While we strive for accuracy, we cannot guarantee completeness or timeliness.
  • Local differences: Drug names, indications, and availability vary by region; consult local guidance and a qualified professional.

Using the Pill Identifier Responsibly

  • Use imprint, shape, color, and scoring to support identification.
  • Consider pill identification a guide only; confirm with a pharmacist or clinician before taking any medication.
  • Never ingest a pill you cannot confidently identify or that was not prescribed for you.